Radar Report
EMA Radar for Next Generation IT Management Solutions: Q4 2012
Date: 09/17/2012 Length: 44 pages Cost: $795.00

            Linked In    

Information technology management in large enterprises typically has two centers of gravity: project management and operations management. In IT, project management is primarily concerned with systems development and integration (construction), while operations management focuses on the day to day running of systems. 

However, project versus service management are no longer comfortably segregated niches. In the past year, EMA has briefed with multiple project portfolio management and IT service management vendors, and has heard consistently that:

* Project vendors are being challenged to add service-desk like ticketing functionality
* Service desk vendors are being challenged to add project management capabilities. 

In response, a number of IT vendors are bridging both sides of the divide. All the major IT management vendors are at least increasing the integration between the different components of their suites. Of interest for this EMA Radar Report, however, are systems which support both project and service management upon one common architectural platform, with integrated resource management. A number of vendors, including some from the Professional Services Automation space, meet this requirement. 

~Former EMA Analyst - Charlie Betz

View Table of Contents
View Preview Document


EMA Services

IT Professionals

EMA can help you:

  • Support your decisions
  • Succeed with key projects
  • Align IT with the business

Learn More!

IT Vendors

EMA can help you:

  • Build the right product
  • Reach the right prospects
  • Establish market credibility

Learn More!

EMA Advisory Notes Service

An Affordable Way to Stay on Top of Key Trends & Industry Events

Subscribe now

EMA Premium Research Service

In-Depth Insight into IT Management Benefits, Challenges & Best Practices in the Enterprise

Subscribe now

©1996-2023 Enterprise Management Associates, Inc. All rights reserved.
EMA™, ENTERPRISE MANAGEMENT ASSOCIATES®, and the mobius symbol are registered trademarks or common-law trademarks of Enterprise Management Associates, Inc.
Site Terms & Conditions | Integrity Policy | Site Map | My Account
Subscribe to EMA RSS Feed