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White Paper
Technology Product Management: The Missing Lifecycle
Date: 11/19/2012 Length: 15 pages Cost: $99.00

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Abstract:
IT services and assets have well understood lifecycles. However, the technology products that underpin both services and assets are often poorly understood. IT product retirements and accompanying upgrade cycles are often unexpected and disruptive, affecting areas as diverse as architecture, human resources, security, engineering, and operations. Ultimately, the technology product lifecycle profoundly influences IT service delivery, yet this influence is indirect and requires careful management. 

Clean master data is a must; too often, vendor products are known by different names across functional areas. IT vendor management, IT human resources, IT architecture, and IT security may know a given product by four different names, weakening the organization's ability to effectively manage its suppliers and its IT estate. 

BDNA provides a solution to these challenges, offering both a high value master data catalog and the ability to translate and align your data with this catalog. BDNA's master data catalog, Technopedia, provides a clean data set representing hundreds of thousands of IT products, functional categorizations, release and retirement dates, and much more. This vendor and product master data is difficult for even the largest IT organizations to develop and maintain. With such a trusted source, the overall IT product lifecycle can be managed as an integrated, end-to-end process.
Author:

Charlie Betz, Former EMA Analyst

Other Contributor:

Dennis Drogseth

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