CMDB Systems: Making Change Work in the Age of Cloud and Agile
Abstract: This document contains the Preface, Introduction and Chapter 1 of the CMDB Systems: Making Change Work in the Age of Cloud and Agile book. Drawing upon extensive experience and using illustrative real-world examples, authors Dennis Drogseth, Rick Sturm, and Dan Twing of EMA explain how an integrated database across all areas of an organization's information system can help make organizations more efficient, reduce challenges during change management, and help to optimize the value of IT to the business it serves. In addition, this valuable reference provides guidelines that will enable IT professionals to avoid the pitfalls that cause CMDB projects to fail and actually shorten the time required to achieve an implementation of a CMDB. If you're an IT director, manager, architect, CMDB implementer, or ITIL professional, CMDB Systems is a must-have reference! Buy the full book here. Copyright © 2015 Elsevier Inc. All rights reserved. |
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