This research report details the results of survey-based research conducted during the spring of 2016. It assessed the top challenges encountered by IT organizations as they adapt to the collective impacts of the consumer economy, the growth of the public cloud, the rise of abstraction in the form of "software-defined everything," and the growing importance of software as an agent of change. Survey topics covered technology usage, current management practices supporting production applications running on- and off- premises, software development/delivery practices, tooling requirements, and API usage. 

The survey also assessed APM requirements for companies of every size running a wide variety of application and transaction types. Questions covered virtually every "flavor" of Application Management and User Experience solutions, including synthetics, application-aware networking, Real User Monitoring (RUM), browser/code injection, endpoint monitoring, Application Discovery and Dependency Mapping (ADDM), APM platforms and suites, and on- and off-premises hosted solutions. The result is a comprehensive perspective on APM usage, requirements, gaps, and near-term APM-related purchasing plans.