Report Summary - Unifying IT Decision-Making for Digital War Rooms: A Deep Dive Into How to Succeed in the Age of Cloud and Agile
This is a summary of the EMA research report, "Unifying IT Decision-Making for Digital War Rooms: A Deep Dive Into How to Succeed in the Age of Cloud and Agile."
Full Report Abstract
As EMA examined them, war rooms could be physical, virtual, or hybrid--which turned out to be the predominant case. They could be highly automated or not, or made up of consistent, well-defined teams or not. What made them war rooms in all cases was the need for collaborative decision making across silos, and the need for urgency and efficiency in taking effective action.
This report will examine the war room problem from multiple dimensions. These include roles and responsibilities (from operations to DevOps), emerging organizational patterns, technology priorities, toolset adoption and toolset issues, metrics and success rates, and patterns that indicate success or, conversely, might otherwise lead to failure.