Today’s enterprise IT services continue to be broadly reliant on antiquated, ineffective, and unsecure password-based authentication controls. High-friction authentication processes reduce workforce productivity, create negative user experiences, damage business reputations, and are time-consuming and costly to manage. While passwordless approaches to authentication (such as biometrics and security keys) are increasingly recognized as powerful alternatives to traditional passwords, many organizations are unsure of the level of security passwordless solutions offer, which types of solutions will optimally address their organization’s needs, and how to responsibly transition to low-friction identity management solutions. Revealed in this research report are results from an in-depth, survey-based evaluation of the requirements, challenges, value, and optimal approaches to adopting passwordless authentication solutions.