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EMA Impact Brief

ServiceNow Acquires Loom Systems - Boosting AIOps Through Advanced Feedback Learning

Date: 02/05/2020

Length: 3

Cost: $25.00

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Abstract:

ServiceNow acquired Loom Systems to add the Israeli startup’s strong AI capabilities to its ITSM (IT Service Management) and ITOM (IT Operations Management) platform. Loom’s vision and determination to leverage unsupervised deep learning models to predict IT operations problems much earlier than conventional systems is dead on and a central key for digital transformation.

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