EMA Impact Brief
4mes one-stop self-service portal redefines enterprise service, boosting ITSM and employee productivity
Date: 08/17/2020 Length: 4 Cost: $25.00

            Linked In    

Recent EMA research, “ESM: the (R)evolution of ITSM” explored the sometimes-profound effect enterprise service management can have on the relationship between IT teams and the business. Given a wide choice of positive responses, fully 28% of IT and business leaders credited ESM as having a transformative impact. Not one respondent was negative. The use of ITSM people, practices, and platforms in support of non-IT functions makes good business sense and has the potential to produce spectacular business results. 

Valerie O'Connell


EMA Services

IT Professionals

EMA can help you:

  • Support your decisions
  • Succeed with key projects
  • Align IT with the business

Learn More!

IT Vendors

EMA can help you:

  • Build the right product
  • Reach the right prospects
  • Establish market credibility

Learn More!

EMA Advisory Notes Service

An Affordable Way to Stay on Top of Key Trends & Industry Events

Subscribe now

EMA Premium Research Service

In-Depth Insight into IT Management Benefits, Challenges & Best Practices in the Enterprise

Subscribe now

©1996-2023 Enterprise Management Associates, Inc. All rights reserved.
EMA™, ENTERPRISE MANAGEMENT ASSOCIATES®, and the mobius symbol are registered trademarks or common-law trademarks of Enterprise Management Associates, Inc.
Site Terms & Conditions | Integrity Policy | Site Map | My Account
Subscribe to EMA RSS Feed