IT Asset Management: Current State and Near-Term Outlook
Abstract: IT complexity and change, sworn enemies of IT service quality and security, are on the rise. Crossing clouds and data centers, IT services, processes, and risks encompass users, devices, and non-IT technologies at the edge of enterprise business. Automation, analytics, and cross-domain workflows rightly receive attention as IT’s primary weapons against these escalating challenges. However, the fight is most often acted on the battleground of IT assets—physical, digital, on-premises, in clouds—throughout the enterprise. |
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