IT & DATA MANAGEMENT RESEARCH, |
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AIOps means business: IT innovation for business advantage
Abstract: AIOps’ roots run deep in the IT tradition of constantly doing more with less—and doing it better. For IT, that means automation. The catch with traditional IT automation is that there’s nothing automatic about it. It requires intelligence to construct and instruct the actions. When complexity and change reach a scale and velocity that far outstrip human capacity to comprehend, automation slams into a wall. |
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