Asset Management (IT and Beyond): Current State and Near-Term Outlook
Abstract: Now in its sophomore year, this research initiative provides practical field insight for IT practitioners involved in the day-to-day management of assets and IT service delivery. It offers the collective perspective of 300 global IT leaders, both today and in comparison to last year’s views. In 2021, ServiceNow commissioned Enterprise Management Associates (EMA) to conduct independent research that would establish a baseline for ongoing trend analysis. |
Author:
|