Radar Report
EMA Radar™ for Digital Employee Experience Management (DEX)
Date: 11/03/2022 Length: 74 Cost: $1195.00

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All modern businesses are dependent on digital technologies to drive workforce productivity to achieve company performance and financial success. The principles of digital transformation and modern management postulate that digital technologies should principally support user-centric requirements and preferences to maximize business productivity. However, traditional IT management tools are not designed to fully gauge and respond to user experiences issues. Digital experience management (DEX) solutions emerged in recent years to directly address this service delivery gap. Related solutions collect comprehensive contextual information on user interactions with digital technologies, analyze the data to quantify user experiences, and provide support for remediating any deficiencies. This Enterprise Management Associates® (EMA™) Radar Report identifies the 12 leading DEX solution providers—including 1E, Applixure, Catchpoint, Cisco, ControlUp, Datadog, Dynatrace, Lakeside, Martello, Nexthink, Qualtrics, Alluvio Aternity, and VMware—and empirically compares and grades their offered solutions against a broad range of measurements to determine overall product strengths and cost-efficiencies.

Steve Brasen - Former EMA Analyst


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