CMDB today: myths, mistakes, and mastery
Abstract: Despite periodic but persistent press assertions that the rise of cloud cuts the relevance of CMDB, EMA experience and field research consistently find the opposite to be true. In a recent EMA research engagement, 400 global IT leaders stated that CMDB use was central to major functions. For many of those respondents, CMDB use was viewed as increasing in importance for automation of complex processes. |
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