IT outages: 2024 costs and containment
Abstract: For more than a decade, industry pundits and press pegged the cost of an IT outage at $5,600 per minute. It turns out that this figure is an urban legend. It sprang from a casual remark made in a 2014 analyst blog that never claimed the number to be either research or fact. In 2022 and again in 2024, BigPanda commissioned EMA to undertake independent field research into the cost of an IT outage. The objective: to develop a research-based average cost/minute – an average that is defensible, not definitive. This research explores the current state of IT outage costs, causes, and containment. |
Author:
|